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FilmRentalFR

On-set support

If something does not behave, contact the rental team. We troubleshoot with you and, where stock allows, arrange a replacement.

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On-set support

Who it’s for

  • Productions shooting long days
  • Crews away from the shop

Benefits

  • Support from people who prep the gear
  • Replacement units where available

How it works

  1. Contact us

    Email the rental team with your order reference.

  2. Troubleshoot

    We work through the issue with you.

  3. Replace

    If needed, we arrange a swap from available stock.

Included options

  • Email support during business hours
  • Replacement logistics

Questions

We replace it where stock allows and adjust the rental for the lost time. Details are in the Rental Terms.

Related equipment

Ready to plan your shoot?

Send a quote request and the rental team will confirm details by email.